At Original Narmadeshwar Shivling, we ensure safe and secure delivery of every sacred Shivling with proper packaging and care.
Please read our Shipping & Delivery Policy carefully before placing your order.
📦 Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festival seasons or high demand periods, processing time may slightly increase.
🚛 Shipping Time
- Standard Delivery Time: 3–7 business days (depending on location).
- Remote areas may require additional time.
- Delivery timelines may vary due to courier partner operations.
🔐 Safe Packaging
- Every Narmadeshwar Shivling is packed with protective cushioning and secure wrapping.
- We ensure damage-resistant packaging for safe transit.
- Fragile handling instructions are clearly mentioned on parcels.
💰 Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout.
- Free shipping may be available on selected products or offers.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/Email.
- You can track your shipment through the courier partner’s website.
🚫 Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Natural calamities
- Government restrictions
- Courier partner issues
- Incorrect shipping address provided by the customer
We are not responsible for delays caused by third-party logistics partners.
📌 Incorrect Address
Please ensure your shipping details are accurate.
We are not responsible for delivery failures due to incorrect or incomplete addresses.
📦 Damaged Package on Delivery
If the outer package appears damaged:
- Record a clear unboxing video.
- Report the issue within 24 hours of delivery.
- Contact us immediately with proof.